The best customer reviews...
One kind and very generous customers from Orange County very happy to share his marble floor polishing restoration experience. Our customers are always amazed with the results that we provide for them. we know that you will be also. Call 1.800.770.7789 now and get a free estimate today!
A LITTLE ABOUT US …
If you desire a professional, competent & knowledgeable natural stone restoration company that is properly licensed, bonded & insured then contact us; we know you will be completely satisfied with our courteous service & work quality.
We specialize in polishing, sealing, maintenance, restoration and repair of natural stone materials like marble, travertine, limestone, granite, slate, flagstone and concrete on floors and countertop surfaces. Our work is tailored to our customer needs; we do exterior & interior work in residential & commercial areas. We service floors, walls, countertops, kitchens, bathrooms, etc. Our loyal customers have referred our services to family & friends.
We are here for all your natural stone restoration, repair & maintenance needs. We specialize in marble polishing, travertine cleaning, granite sealing, limestone buffing, granite countertop crack repair, floor maintenance & repair of other stone surfaces like slate, flagstone, terrazzo & concrete.
WHY CHOOSE US?
DON'T REPLACE... RESTORE ! GET A FREE QUOTE TODAY ! 1(800) 770-7789
WHAT CLIENTS SAY ABOUT US?
What a wonderful experience. My floors and counter tops look fantastic!!! Benjamin, Rafael, Damian and Greg were very professional and clean. Thanks for a job well done!!!
I can not say enough positive things about StoneShine. I was a in rush and needed my stone floors refurbished immediately. I was shocked when they showed up at 8 pm to help me. Thanks to them and there professional quality work my home in the Palm desert area sold immediately and for cash. I will use them again and u tell all my family and friends to use them also.
We love our "like new" marble kitchen floor. The folks at Stoneshine patiently worked with me through a couple of schedule changes. When they came to our home, I was away on business. The two gentlemen who came to do the work were courteous, friendly, and professional. They regrouted and polished some very worn Carrara marble floor. Our home has been filled with contractors for several weeks now. The gentlemen from Stoneshine left a very positive impression on my wife, and more importantly, left our kitchen floor looking like it hasn't looked in a long, long time.
We will definitely call Stoneshine for regular maintenance needs.
I have to laugh at those who post that Stoneshine is overpriced. I guess one can state they are overpriced compared to the companies I have used in the past that splash around some cleaning solution and leave with everything looking the same.
Stoneshine is deserving of five stars from our initial contact. Miguel came to our house to explain the process and provide us with a quote. He patiently answered all of our questions and even took a few minutes to apply a chemical to our grout to give us an idea of how the final result would look. Miguel explained we would receive a contract 48 hours prior to the scheduled date and the workers would arrive at 7AM to begin the job. I received the contract exactly 48 hours prior to the day work was to begin and at exactly 7AM, Danny and Candido arrived at my home.
The two worked non-stop until early in the afternoon as they got on their hands and knees and cleaned every inch of our tile and grout. For the first time in over a decade my tile and grout look like it did the day it was installed.
As far as overpriced...well, as the saying goes - you get what you pay for - and we paid and received an exemplary job that was well worth the cost.
I plan to have Stoneshire return every other year to maintain the now brand new look of our tile and grout.
We had our granite done by Stoneshine and I wasn't sure how it would look because we had a super glue stain and I really was not sure if they would be able to do what they said they could do. Oh my goodness it came out amazing. I was very happy I went with this company. I definitely would recommend this company
I am very satisfied with the work that Stoneshine did on my granite countertops, Victor did an excellent job. It looks just like new! I will be using Stoneshine again in the future.
My marble kitchen countertops were in very bad condition with lots of etching. Stoneshine's crew came in and polished them back to new condition ("new" is not an exaggeration). They look stunning - I couldn't be happier. The crew, Ben and Emmanuel were very polite, professional, on-time and did an excellent job protecting the kitchen cabinets and floor with plastic coverings as well thoroughly cleaning up before they left. We received quotes from three companies and they all came in at basically the same price. So very glad we choose to go with Stoneshine and definitely would use them again and also recommend to friends.
Juan, the project manager, was great! Not pushy like the other guys that came out... no sales pitches, and a fair price. Guys that came out lived up to the 5 star yelp rating. They were respectful of our home and paid attention to detail. No issues at all.. (and I'm not the easiest guy to please). 5 star and highly recommend
I was nervous to hire someone to maintain my granite. I have never had to do it before, so I wasn't sure what to expect. I am happy that I had them do my kitchen! The shine makes all the difference, and the new caulking looks great. I was surprised by how badly my caulking needed to be redone and I hadn't noticed. I immediately noticed that the water lumps up on top of the counter and when wiping it down, the water wipes up immediately and quickly, with no residue left behind. At the end of my first visit, I noticed a small area that didn't smooth out the way I thought it would. I called them and they sent someone back out the same week, who fixed it just fine! At both times, the men who arrived to work on the kitchen were both friendly, worked efficiently and took their shoes off any time they were to come in the house. I was impressed by the way they taped and marked off the areas around the kitchen before they worked.
The gentlemen who came to give me an estimate was nice. He explained the procedure and said I would receive the quote at the end of the day. I received the quote of their minimum charge of $450, 3 days later. He might want to work on sticking to that end of the day quote, because I was waiting for it, which made me almost go with someone else because I thought he forgot about me. I also wanted to use the Yelp coupon that is offered, $100 off service. However the cost of my work was not enough to qualify for the coupon. So my advice there would be to ask ahead before purchasing the coupon.
I was given a follow up call after the work was done, where I was happy to tell them all was good.
I am really impressed. The Sales Agent Miguel came out and was very professional and polite.
Hymie was the man that came and fixed our cracks in our granite to perfection. They also buffed out and resealed all of our granite counters and Island. He put up plastic to keep the dust down and cleaned up any mess he may have made.
I would recommend this company. They do other restoration work so go to their website to see all they can do. They have insurance and proper paper work and the price was fair.
Victor was great. He was efficient, did an excellent job, was very polite, and cleaned everything up perfectly. We would happily use him again. Miguel came to do the estimate, and he was also incredibly friendly and easy to work with. They were quick, knew what they were talking about, and well organized. Easy to schedule, and all around great to work with.
Not for everyone - there is a $450 minimum regardless of the job. The business model works for the company because there are enough ppl looking to spend 2 to 4k on stone polishing, but isn't great for their entire customer base.
I can not comment on their work, but their quotes are much higher then other companies in the area. There is nothing wrong with the company and I am sure they do good work, but you will pay a much higher price. Sureshine did my job for less then half the price of Stoneshine. $1,100 is way too expensive to re-grout (one line) around the bottom of the shower where the walls meet the floor, reseal shower, polish/seal floor and epoxy three or four chips (a small bathroom). They will try to justify their high price by telling you they are throwing in $200 of cleaners and they only use the best material. Again, this is not a bash on their company, only on the price. I am all about paying a fair price where the company makes money and I save some money, but someone would have walked away from this job with an extra $600 in their pocket and it was not going to be me. Save some money and call around.
My initial rating was a one star but the owner sent a nice response. He offered to come out and look at job to see if his guy provided a fair estimate. I must say that shows he cares about his company so I am providing 3 stars. I just wish the price would not have been so much higher then the rest. Thanks for reaching out.
I am impressed. I have had a couple contractors say it can't be done. One guy tried to repair the crack in my sink it lasted 3 weeks. The second guy did a good job but it really didn't match. Jaime and Eduardo came out today and cleaned up all of my stone, but most importantly, the crack in my stone in front of the sink due to the fact the original contractor didn't do it right is BARELY noticeable and it looks INCREDIBLE! Eduardo and Jaime were clean, polite and did a super job. I would HIGHLY recommend them. Thank you Stoneshine.
We had not done anything to our Travertine floors for the last ten years. We now find ourselves raising our 8 year old granddaughter and discovered our floors are not child proof. We had Stoneshine come out to give an estimate and the cost seemed reasonable for the amount of work we needed. Ramon and Julian came right on time. They helped move some furniture and got straight to work. They were clean and professional and a couple of nice guys. We were happy with their work and the floors look almost new again. In fact, we are so delighted with the results, we are thinking of having them come back for our granite.
Miguel provided the bid on Friday which was slightly higher than the other bids we received. We chose them because of their professionalism and thoroughness in explaining what they would do. Later that day, we called to accept the estimate and schedule a date. Monday was available (yes 3 days from the time we received the estimate). Monday morning came and Victor and Rigoberto arrived 2 minutes before the scheduled 8am start time. They worked 8 1/2 hours and left our 1967 terrazzo looking brand new. This terrazzo had been under tile and other flooring over its lifetime. I'll post the before and after on the pics, but trust me they know what they are doing. We couldn't be happier with the results.
Julian and Jaime did an excellent job and worked very hard to get my marble countertops sparkling new again. They look so nice and are so smooth. They took the time to prep the area very well so no mess got anywhere. I will definitely go with Stoneshine again. They were very professional.
The strong reviews speak the truth as far as my experience is concerned. Their seems to be few competitors in this niche service to compare Stoneshine to and you may not have to. Their pricing and service quality was so good that getting secondary quotes was just for piece of mind.
Stoneshine did a beautiful job on our polished concrete floors. Greg and his crew were very accommodating, professional and helpful. It was a big and tedious job to polish, stain and seal 5 bedrooms, family room, and 2 bathrooms, including removing furniture. We are very happy with the results and wouldn't hesitate to call on Stoneshine in the future.
The original builders of my condo did not seal the granite in my home, and I needed it done quickly before I rented it out. I called Stoneshine and I am extremely happy that I did. Miguel Amaro initially came out to give me an estimate. He was on time, friendly, and answered all of my questions. He set up the work for the very next day. Raymond and his crew showed up on time the next morning and worked all day. My counters throughout my home look great and the travertine in the showers looks like new. I would definitely recommend these guys and the company they are with if good customer service and efficient work is what u t looking for.
I was very pleased with the work performed by Stoneshine on my kitchen countertop and sealing of various sinks throughout the house.
Juan Carlos, who had given an estimate two years ago, came once again to give estimate. He was very helpful in determining which sinks needed sealing right away and which could wait.
I was very pleased with Jaime's work. He sealed my granite countertop and did a cosmetic repair of a crack by polishing and filling it. I think he did a much better job than the person who did it the previous time---I noticed the previous time, there were dark spots on the granite countertop after it had been sealed. This time, there were no dark spots. Jaime also sealed sinks around the house.
Be aware that Stoneshine sends an email containing documents, one of which stated that additional fees would be assessed on credit card payments.
Jorge came to do a quick estimate. A very friendly and knowledgeable gentleman.
Richardo came to Polish and buff my kitchen granite counter tops. He took off his shoes outside. Arrived on time at 8:00 am and finished in close to 6 hours. Sealed the kitchen off of the entire house to prevent as much of the odor even tho it can't be completely odorless. Everything was so clean and spotless. He did a wonderful job
Let me say that this review would have been a 4 star until my last dealing with them. I hired stone shine because their quote was the best. They came out and did the work and didn't meet standards. They also said they can't get the scratches out that the sales guy promised they could. So they came back out and did it right the second time. After the second time I was pretty pleased. (Hence my 4 star rating) Recently, I had a get together and someone spilled lemonade on the floor which ate off the finish. I called them up asking if I could purchase a piece of their pad that they use to polish the floor so it would match. They told me not to worry about it and they would send someone out to fix it. Great customer service.
My husband and I recently used Stoneshine for a couple of services. They repaired a chip we had in our brand new granite countertop as well as had our entire kitchen countertop sealed, and it looks awesome! Jaime worked on our kitchen, and he was quick and professional. We will definitely use this company again for any repairs in the future.
I am very pleased with the travertine polishing that Stoneshine completed for me. From the estimator JORGE to the actual repair man RAFAEL, everything was handled very professionally, work was done in a timely manner, and reasonably priced. I am thrilled with the results!!
Erick and Jaime came out on Tuesday to fill holes in our granite counters in the kitchen and restore some stains and scratches in our marble in our bathrooms. Our original kitchen granite installer told us there was "nothing he could do" about the holes in our granite slab, so we had lived with it for two years the way it was. I also had dropped some cleaning fluid on the marble in our bathroom counter and was also told again that there was "nothing" that could be done about the stains once they were there. As you probably have been told, do not spill anything caustic on marble, like hair spray, cologne or strong cleaning materials like vinegar.
Erick and Jaime worked all day at our house. The result now is a perfectly smooth granite slab with no holes anymore! The marble was restored to original condition and looks better now than it ever had due to the fact that the original installer never sealed any of his work either in the kitchen or bathrooms. The marble is beautiful and so is the kitchen granite.
I would recommend Erick and Jaime to anyone in the Coachella Valley that needs stone restoration. Don't let anyone tell you that you cannot restore marble. These guys can!
CLIENTS WE WORKED WITH